Know before you play – hot808 Terms & Conditions

Introduction

Welcome to hot808. These Terms & Conditions ("Terms") apply to the use of the hot808 platform and all its services. By creating an account or using any of our services, you confirm that you have read and agreed to these Terms in full.

We want every hot808 user to understand their rights and responsibilities, which is why these Terms are written in plain, accessible language. If any part is unclear, our support team is always ready to help.

Eligibility & Age Requirements

To register an account and use hot808's services, the following conditions must be met:

• You must be at least 18 years of age. Minors are strictly prohibited from opening an account on hot808.
• You must reside in a jurisdiction where online gaming is legal. It is the user's own responsibility to comply with the laws of their country.
• Each person may register only one hot808 account. Creating multiple accounts is considered a violation of these Terms.
• You must open an account for your own personal use only. Opening an account on behalf of someone else or for fraudulent purposes is strictly prohibited.
• Hot808 reserves the right to verify age or identity at any time. Failure to complete verification may result in account suspension.

Account Registration & Security

You must provide accurate and truthful information when registering on hot808. Providing false information may result in account termination.

• You must provide your full name, date of birth, phone number, and email address at the time of registration.
• You are solely responsible for keeping your account password confidential.
• If you notice any unauthorized use of your account, contact hot808 support immediately.
• You may not allow anyone else to use your account or sell it to another person.
• Hot808 may request a National ID card or passport for identity verification.

Deposit & Payment Policy

Deposits on hot808 can be made via Mobile Banking, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 200.
• Deposits are typically credited to your account within 5 minutes. If there is a delay, please contact support.
• Only payment methods registered in your own name are accepted. Third-party payments are not permitted.
• Hot808 does not charge any additional fees on deposits. However, your mobile banking provider may apply their own charges.
• Hot808 reserves the right to cancel any payment identified as suspicious or fraudulent.

Withdrawal Policy

Winnings on hot808 can be withdrawn quickly and securely. The following conditions apply to all withdrawals:

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• Withdrawals may be held pending until identity verification is completed.
• Hot808 may require additional verification for large withdrawal amounts.

Bonus & Promotion Terms

Hot808 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, but some general rules apply to all bonuses:

• Once a bonus is accepted, withdrawals will not be permitted until the applicable wagering requirements have been fulfilled.
• Each promotion must be used within its specified timeframe. Any unused bonus will be automatically cancelled upon expiry.
• Only one bonus can be active at a time unless otherwise specified.
• Hot808 reserves the right to cancel bonuses if suspicious or abusive bonus activity is detected.
• To receive a referral bonus, the referred person must successfully register and make their first deposit.

Betting Rules

The following rules must be followed when placing bets on hot808. These rules apply to all game types — Sports Betting, Live Casino, and bingo alike:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, hot808 reserves the right to void or review the affected bet.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• Hot808 reserves the right to void any bet placed by taking advantage of clearly incorrect odds or information.
• Hot808 has set betting limits in place. Maximum bet amounts may vary depending on the game or event.

Prohibited Activities

The following activities are strictly prohibited on hot808 and will be treated as a violation of these Terms:

• Using hot808 for money laundering or any other illegal financial activity.
• Gaining an unfair advantage through hacking, bot usage, software exploits, or any form of technical manipulation.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Fraudulent behavior toward other users or collusion to manipulate outcomes.
• Attempting unauthorized access to hot808's systems or network.
• Operating an account on behalf of a minor.

Responsible Gaming

Hot808 believes in responsible gaming. We want every member to enjoy gaming in a controlled way and ensure it never becomes a problem.

• Hot808 offers deposit limits, session time limits, and self-exclusion options.
• You can set betting limits on your account at any time.
• If you feel that gaming is having a negative impact on your life, hot808's support team is ready to help.
• If you wish to restrict a family member from using hot808, please contact us.

For more details, please visit our Responsible Gaming View page.

Account Suspension or Closure

Hot808 reserves the right to suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms.
• Providing false information during identity verification.
• If the account has been inactive for an extended period (more than 12 months).
• Where hot808 is required to do so for legal or regulatory reasons.

You can also close your account at any time by contacting support. Please withdraw any available balance before requesting account closure.

Terms & Conditions Updates

Hot808 reserves the right to update these Terms & Conditions at any time. In the event of changes:

• Users will be notified by email or in-app notification at least 7 days before any significant changes take effect.
• Continued use of hot808 after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will be shown at the top of this page.